Instructions and guidelines for encrypting personally identifiable information for
Bridges from School to Work
In addition to teaching myself Adobe Framemaker to create this document, I produced the clearest and most explicit set of instructions for encrypting personally identifiable information that I have seen anywhere. The audience for this document includes the staff of the Marriott Foundation for People with Disabilities. It demonstrates an ability to give users the information they need to accomplish tasks and goals.
Rewrite Lenovo Yoga Tablet
Hardware Maintenance Manual
Course project with infotech in china
This was a class project for a course on international technical communication. A team of three of us worked with InfoTech in China to rewrite a Lenovo hardware maintenance manual. This project simulated a global virtual team project, and it required us to improve the layout, sentence structure, design, and and word choice for the manual. This deliverable demonstrates an ability to work with engineers on producing clear, usable instructions for repairing hardware. I worked as the project lead, wrote most of the content, and created a style sheet for the project that specified layout, flow, design, and other elements.
Published Article
Intercom
After a course I completed in International Technical Communication, I developed interest in establishing trust in virtual teams. My interest led me to research and write an article that was published in Intercom. It demonstrates initiative and an ability to craft publishable content.
Usability Test for Spotify
Class project
I worked with a classmate to prepare and conduct a moderated usability test in the Mercer University usability lab using Morae software. The deliverable demonstrates an ability with report writing, page layout and design, creating graphics, conveying qualitative and quantitative data, and with conducting user research.
