Work Samples

Scroll down this page to find work samples. Click each image to view the work sample.

I created the samples using FrameMaker, Captivate, MS Office, including Visio.
I created this website using WordPress and the plug-in Elementor.

In addition to teaching myself Adobe Framemaker to create this document, I produced the clearest and most explicit set of instructions for encrypting personally identifiable information that I have seen anywhere. The audience for this document includes the staff of the Marriott Foundation for People with Disabilities. It demonstrates an ability to give users the information they need to accomplish tasks and goals.

This was a class project for a course on international technical communication. A team of three of us worked with InfoTech in China to rewrite a Lenovo hardware maintenance manual. This project simulated a global virtual team project, and it required us to improve the layout, sentence structure, design, and and word choice for the manual. This deliverable demonstrates an ability to work with engineers on producing clear, usable instructions for repairing hardware. I worked as the project lead, wrote most of the content, and created a style sheet for the project that specified layout, flow, design, and other elements.

After my course in international technical communication, I developed interest in establishing trust in virtual teams. My interest led me to research and write an article that was published in Intercom. It demonstrates initiative and an ability to craft publishable content.

I worked with a classmate to prepare and conduct a moderated usability test in the Mercer University usability lab using Morae software. The deliverable demonstrates an ability with report writing, page layout and design, creating graphics, conveying qualitative and quantitative data, and with conducting user research.

This document is the culmination of a a capstone project that entailed surveying UX and technical communication practitioners about the overlap in their areas of practice. I was the lead author on the article and completed extensive revisions after we reopened the survey and collected more responses.

This is marketing collateral for prospective Bridges from School to Work funders in New York City.

This artifact demonstrates an ability with visual thinking, layout, and design.

This was an invitation for bids to redesign the Bridges from School to Work website.

These are a series of documents combined in one PDF that reflect before and after versions of each. Scroll through to see the before and after versions. These demonstrate an ability with editing for usability, clarity, and with employing principles of design and layout.

I drafted these guidelines for Bridges from School to Work. The document demonstrates skill with written expression, page layout, and devising protocols for a sensitive and serious matter.

I created this video after teaching myself to use Adobe Captivate. It is a communication vehicle distributed to the staff of Bridges from School to Work, a non-profit organization established by the Marriott family in 1989.

This was an assignment for my first technical writing course. I was given the raw data and context and assigned to use it to prepare, write, and submit a formal technical report about a fictional auto body filler called Polyglop.

Scroll down this page to find work samples. Click each image to view the work sample.

Instructions and guidelines for encrypting personally identifiable information for

Rewrite Lenovo Yoga Tablet
Hardware Maintenance Manual

Published Article

Usability Test for Spotify

Research Article

Document Design

Marketing Collateral

Invitation for Bids

Document Design, Before and After

Document Design, Suicide Prevention

Academic writing for a graduate-level Shakespeare course at the University of Missouri.

Talking points for Bridges from School to Work.

Analytical Report